It is important that you read this document.
This information is designed to help you decide whether our services will meet your needs and to help you compare us to other financial advisers to ensure that you choose one that best suits you.
What sort of adviser are we?
Finance Now is a Qualifying Financial Entity (QFE). You can check this information on the Financial Service Providers Register at www.fspr.govt.nz
What does that mean?
A QFE is licensed to take responsibility for its advisers. This includes making sure those advisers receive professional development to ensure they exercise care, diligence and skill in providing financial advice to you. The QFE's licence means that Finance Now advisers do not have to be individually registered or authorised.
What services can we provide to you?
Finance Now advisers can provide personalised advice about the following products;
The services we can provide will depend on your needs and may include any or all of the services detailed above. Should you require services that are outside our scope, we will refer you to a person or entity that may be able to provide the service(s) you need.
Finance Now are part of the SBS Group which includes Southsure Assurance. Whilst there is no direct shareholding or ownership between Southsure and Finance Now, we do have working contracts in place to enable the sale of their products.
Finance Now are not related to Protecta Insurance, but have a working contract with them to enable us to sell their products.
Finance Now advisers cannot provide you with advise about investment products
What should you do if something goes wrong?
If you have a problem, concern, or complaint about any part of the service from Finance Now or its advisers, please contact our Customer Relations Team by using the above contact numbers or by following the links on our website www.financenow.co.nz, so that we can try to fix the problem.
Finance Now will make every effort to work with you to resolve your issue, but if you are not satisfied with the result or the way your complaint has been handled, you are entitled to take your complaint to the Banking Ombudsman for an independent review. Finance Now is a member of the Banking Ombudsman dispute resolution scheme.
The Banking Ombudsman is an independent organisation who provides free assistance to resolve disagreements between Financial Institutions and their customer's. For more information regarding the Banking Ombudsman and their services, log into their web site www.bankomb.org.nz or use any of the following contacts
The Office of the Banking Ombudsman
Free Post 218002, PO Box 25327, Featherston Street, Wellington 6146.
Freephone: 0800 805 950, Phone: 04 915 0400, Email: firstname.lastname@example.org
How we are regulated by the Government?
The Securities Commission regulates financial advisers. As a QFE, Finance Now is regulated by the Securities Commission for its financial services and bound by their Code of Professional Conduct. You can report information or complain about us or our advisers conduct to the Securities Commission, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above (under What should you do if something goes wrong?). Contact the Securities Commission for more information, including financial tips and warnings at www.sec-com.govt.nz
This disclosure statement has been drafted in order to meet the requirements stated in the Financial Advisers Act 2008 and the Financial Advisers (Disclosure) Regulations 2010 to ensure that you, the customer, is able to make an informed decision on your financing needs.
|Your Financial Adviser is:||Finance Now|
|Address:||PO Box 1204|
|Telephone number:||0800 40 50 70|
|Fax number:||03 218 6278 or 0508 329 669|
This QFE Statement was updated on: 30 April 2015
Where this application has been completed by a Dealer, Vendor, Introducer or Broker, I/we authorise the Dealer, Vendor, Introducer or Broker to refer this application to FNL and its associated insurance providers.
I/we acknowledge that the information herein contained and/or obtained pursuant hereto, and/or obtained through the administration of my/our contract ("the Information") will be used for the purpose of:
I/we irrevocably authorise FNL for any and all of the foregoing purposes:
The information shall be held by FNL at the business address(es) of FNL and by other persons for the purposes described above. Where the Information can be readily retrieved, you shall have access to it, the right to request correction and the right to be notified of action taken in response to any such request, subject to payment of any reasonable charges.